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How to log a feedback?

To start log a feedback, simply login your PayBats Dashboard.

  1. Click on the menu “Feedback”
    **insert menu-feedback image**
  2. Click on the submenu “Create New”
    **insert menu-feedback-submenu**
  3. Fill in the form with related information.
    **insert feedback-form image**
  4. Finally, click “Create Feedback”
  5. A notification pop up will appear to confirm that your feedback is submitted.
  6. Your inquiry will be in the system and our support team will get in touch with you.


Please take note that:

Regarding the field of the form:

  1. Title : Your title of inquiry
    • Message : Your message / detail inquiry / problem
    • Attach Image : In case you want to attach a screenshot


Please take note that :
Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.


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