Fees & Costing

TRANSACTION FEES

Knowing the transaction fees could help you in deciding which options is more suitable to your business. 

Rates below are for reference and subject to change. For the latest rates please contact us, thank you!

BASIC PACKAGE (RM80/month)

Credit/Debit Card : 2.5%

Boost/TnG/Grabpay : RM 1.20 or 1.5% (whichever higher)

MAE : RM 1.20 or 1.5% (whichever higher)

FPX : RM 1.20 or 1.5% (whichever higher)

Alipay/Unionpay: N/A

Tokenization : N/A

Recurring Payment : N/A

Product Link : N/A

Universal Payment Link : Included

Business Name Appearance : N/A

OPTIONAL PAYMENT FEATURES

Recurring Payment (RM30.00/ month) 

Tokenization (RM30.00/ month) 

Product List (QR Payment) (RM20.00/ month) 

Split Payment (RM20.00/ month)

OTHER SERVICE FEE (on demand basis)

User changes (RM50.00 per request) 

Refund Service Fee (RM1.50 per refund request) 

Company Information Changes (RM50.00 per request)

SETTLEMENT PROCESS

Tuesday & Friday : Settlement will be made twice a week, Tuesday and Friday. Except public holiday.

Minimum of RM100 : Each settlement value of minimum RM100 which failing shall be carry forward until minimum settlement amount achieved.

Paybats fees

INQUIRY & SUPPORT

Knowledge-base

Our online knowledge repository center where all documentation, updates and how-tos are compiled so that you can search and read on how to use manage your PAYBATS. See here.

Social Media

You can also engage with us on our social media platform by reaching us on direct messages or leaving a comment on our post. Check out our Facebook & Instagram.

Email & Support

Drop us an email at [email protected] or call us at +603 27819066 for any support needs.